Episode Transcript
Speaker 0 00:00:02 Welcome to the balanced perspective podcast, where we're going to be challenging perspectives on what it actually takes to be successful in both business and in life. I'm your host, Terry Ann Richards. And with 16 years as a serial entrepreneur, I've experienced some of life's most epic successes and failures. Join me as we journey on a mission to blow the lid off of some of the best kept secrets to living a life of true success from the inside out. Welcome back to the balanced perspective. I am here with my new friend, Daniel Tolson. Daniel is an internationally known business. Coach has helped more than 50 teaching thousand businesses to catapult their influence, accelerate their impact and unleash new income levels. And he is regarded as Asia's number one, business coach specializing in emotional intelligence. Welcome to the show, Daniel.
Speaker 1 00:01:08 Lovely to be here. Thank you for such a lovely introduction.
Speaker 0 00:01:10 So Daniel, obviously I gave everyone a little preamble to who you are, but why don't you go a little bit deeper? What is it that you do and how is it that you help folks?
Speaker 1 00:01:20 Well, I got a telephone call at 4:00 AM one morning, and you know, there's no good news at 4:00 AM. And the voice on the other end of the telephone said, Daniel, this is not a peace support call. There's been an accident on one of the aircraft and it's your fiance. And I was like, that's not what I wanted to hear at 4:00 AM. So at 4:00 AM in the morning, I'll get a phone call to say, my fiance had been in an aircraft accident, went down to the hospital and there she is in a stretcher and she's going to cast from her ankle to her hip. And I knew things changed immediately. I knew our life was going to change. And so at that stage in my wife was in and out of surgery for about two and a half years. And she battled depression. She battled fatigue and she was stripped away of her career and her income.
Speaker 1 00:02:07 And I saw my loved one thing, really challenged with mental and emotional blocks during that time. And nobody really had prepared her emotionally for that journey that she was going to go through. So it was through that time that I really got to apply my skills and the things that I'd learned over the years to help the most important person in my life. And then I really wanted this new feeling in this freedom for everybody else. So after she had lost her career and almost miscarriage, three times, I resigned from my career, which was where I was correlating a team of 17,000 cabin crew. And I said, you know what, let's take this gift and let's share it with the world. And so I left my corporate career and then I went on the journey as an entrepreneur. And that was our turning point back in 2010. Wow.
Speaker 0 00:02:53 Wow. Wow. And your wife has recovered.
Speaker 1 00:02:58 Yes, she's recovered. And she's my business partner today and she's phenomenal. She trains, I think she trained 600 people just in the final two months of last year on the science of emotional intelligence and showing them how to overcome those mental and emotional blockages to both success in an outpost and a loft, but also in our professional life. So she knows it firsthand and that she does a great job.
Speaker 0 00:03:24 Wow. What an incredible story, because you're right. You've, it's one thing to go and get an education and learn about emotional intelligence and social intelligence, and then go and teach people and coach people. It's another thing to actually witness it firsthand and see the benefits of putting those practices into place for somebody to recover from all of what your wife had to recover your entire family, obviously. So talk to me a little bit about emotional intelligence. You can Google it folks, but the reality is it has been a trending word trending towards for quite a number of years. People talk about it. Corporations are looking to have their leaders have more of it, but nobody really knows what it is. They're just like, you know, you're, you have goody queue, you don't have goody cue. What is emotional intelligence and why is it so important to having success?
Speaker 1 00:04:23 I think we can really simplify it and take it back to its roots and its being straight smart. That's what it is. It's being street smart. And there's five key areas of emotional intelligence. The first one is self-awareness and the Greeks have said for 2000 years, no thyself. And so the first part of emotional intelligence is understanding why you think and feel the way that you do. And I remember going to school and there was a period of time where I had learning disabilities. I would been in remedial therapy for five years and I was the special kid and I just wanted to be like everybody else. And then as I started to grow up and find myself and understand my strengths and weaknesses, I had no whitening. And I said, I don't want to be like anybody else. I want to be an individual.
Speaker 1 00:05:12 So that's self-awareness the second part is then so regulation and this is the ability to manage our mental and emotional blockages. And all of us have to face the four fears. The first one is the fear of being taken advantage of, if you can't deal with that, you can never have a loving relationship or a successful career. You know, I heard it tonight. A gentleman said to me, Daniel, I had a fear of being taken advantage of. So I didn't ask for help because I thought if I asked for help, somebody would take advantage of me. Secondly, we're got to face the fear of rejection. And I love what you're doing here with your podcast is it gives the opportunity for people to come out from behind their brand and show who they really are. But so few people will do it because they're afraid of rejection and criticism.
Speaker 1 00:06:02 Oh my gosh. What if somebody finds out that I have a floor? What if they realize I'm not a perfectionist or I am thirdly, it's the fear of losing our stability. And my wife lost her stability, both financially and her career stability. And she even thought she was going to lose her relationship because of an accident. So we have to learn to get out of our comfort zones and face that type of fear. And then the final one, which is a big one for a lot of people who want to start their own business is it's a fear of making a mistake. It's a fear of trying and failing. And what happens is they're seeking for perfectionism and they become a perfectionist and everything's going to be 110% perfect before I launch, but it never launches. So we're going to regulate those full fees. The third part of emotional intelligence is motivation.
Speaker 1 00:06:52 And this is really what I call resiliency. It's not jumping up and down. Rah, rah, rah. It's the ability to get knocked down to fall flat on your face. And then to get back up again, indicate moving forward. The final two, we really refer to as social IQ and that's having social awareness. It's looking at other people and understanding their mental and emotional makeup. Why do they feel and think the way that they do. And if you can't rate other people, you can't make sales and you can't lead others. You can't sell your ideas to others. And then the fifth pillar is social regulation. This is the ability to impact lives. It's the ability to find a situation impacted and leave it better than you found it. So that's what we're trying to achieve. The five goals of emotional intelligence. Wow.
Speaker 0 00:07:41 Okay. So there's a lot to unpack there because when you just think of I'm 38 years old, I'll be 39 this year, and these are not skills you're taught over the years. From what I'm understanding from some of the books that I've read, looking at your website and looking at the articles that you've put out, that this is extremely important for having overall life happiness and success, but nobody's really aware of it or talking about it. So talk to me a little bit about how do you get people, business owners, entrepreneurs, leaders, to join in on your plate to saying, okay, where we're starting is here. Because most people are like, I want to 10 X my business. I want to grow my business. You're like, sure, we're going to talk about emotional intelligence over here for you to do it. And they're like, well wait, why no, I need you to help me with this over here. You know, marketing strategies, financial strategies. So talk to me about how are you getting entrepreneurs and leaders to buy into the fact that this is, and I talk a lot about this, even in my own practice, it's an inside out job. You need to go on the inside stuff first, before you start attracting everything that you want externally. So how are you getting them to buy into the fact that it's a them thing?
Speaker 1 00:09:03 I think this is the challenge that all coaches face. Yes, we can educate the audience. However, it's also a bit of a waiting game. I say that my perfect clients come to me between the ages of 35 to 55. And see what happens is in your first few years of your life, when you get new career, you run on hope and desire and motivation, and you're totally ignorant. You know, all of us are ignorant. And so we think everything's going to be okay. We think we can set these 10 X goals and just by the law of attraction and I don't have to do anything. I'm just going to attract everything into my life. And so at about 35, most people start to wake up because they've had so many life experiences, they've got all the knowledge, but they're still not successful. They've developed all the skills, but they're still not achieving their goals.
Speaker 1 00:09:54 They've done all the marketing, but they still get onto a call and they feel rejection. And all of a sudden, after they've experienced all of that pain, they say, you know what? I've worked on all the outer world. It's time to look at the inner world. So it's a bit of patience and a little bit of education. And through education, I start to educate my audience. These are the things that are really holding you back. It's these fees, these doubts, and these limiting beliefs, and they hear it. And the first thing they want to deny it, I can't accept that. I have a fear of rejection, Daniel. I'm confident. I'm an extrovert. It's impossible. I'm a self-made millionaire. And I say, yes, you are. And you're doing extremely well. Why haven't you achieved your goal yet? And eventually it boils down to that internal constraint and it's the fees, the dance limiting beliefs. And it's the mindset. And I say to them, look, if you're a bad driver and I give you a beautiful red Ferrari is the red Ferrari going to make you a better driver? And that's of course not. And I'll say, well, I could give you all the business strategies in the world, but if you're not a skilled driver, then these strategies aren't going to work for you. So it's a bit of time patients and we're going to break through that ignorance.
Speaker 0 00:11:09 I started into business when I was 18. And so when you're talking about, I have very high risk tolerance in my twenties when I had my different businesses superstar in my own head superstar, top of my game. And you're so right. It was in my mid, my mid thirties. So that means I've only really woken up just a few years ago. Folks, I would say about 33, 34 years old, where I really was like, okay, so you've had all this, you know, success, but you don't feel very successful. There's a lot of things that just don't seem to be working out. And it's so interesting. Cause that's when I started to go down the rabbit hole of, okay, what is the problem? And the common denominator was me. And so for me, I just started reading all sorts of books on emotional intelligence and social intelligence because I'm a reader. So when things aren't working, I'm like, okay, what? There needs to be knowledge, give me knowledge, but knowledge without application is just knowledge, right? So I looked on your website and we spoke a little bit about this. You have this, this word hundred X DNA strategies. Tell me
Speaker 1 00:12:15 We're going to understand the first thing about our DNA. It's what we're made of. And psychologists tell us that, um, if we took our DNA and we stretched it out from where we are today to the sun and back, it could stretch to the sun and back more than a hundred times and our potential, we are unlimited potential, but most of us are only tapping into about 2% of our potential. So we have 98% of our potential. That's untapped. Now when we get to MIH, Terri on 41, you're much younger than me. And we start to look at ourself. We ask ourself the question, have I come this far just to get this far. And most of us have this feeling of an unfulfilled potential. We say, I should be shy much further than I am right now. My relationships should be better. My health should be better.
Speaker 1 00:13:05 My finances should be better. And we start to realize that we're playing small. So a hundred X day night, first of all, a hundred, we've got to give everything that we do a hundred percent. What I've learned from the top doctors around the world in this field is they say anything less than a hundred percent is sabotage. Now light is the light is going to get this ladies, can you be 99% pregnant? No, you ready? The pregnant or you not? Can you be 101% pregnant? No, no. You can only be a hundred percent. So a hundred percent is about going all in. And 100 symbolizes a hundred percent. We're going to give everything that we do a hundred percent. The X in the a hundred X day, night formula is a multiplication sign. So through what we do, we can start to multiply ourself. And if you're a leader, you are the multiplication sign.
Speaker 1 00:14:01 It's the leader who gets results throughout the people. A good leader can manage the workflow of more than 300 other people. So once you start to get the best out of yourself, you can start to get the best out of others and start to multiply. So I work with some companies and they have 500 employees. That's an example of somebody with a vision and they've been able to sell the vision. And now they can multiply 24 hours a day. Tom's 500 and they start to accelerate and multiply everything. And then the day, and I, of course, that's what we made out of and way unique. And we have to get to the root that we asked special. There's only one of us and we're going to bring that greatness and with the world. And as we start to do that, we can really be, do and have anything that we've ever wanted.
Speaker 1 00:14:49 And so over a three-day period, I take my client's DNA. I rinse it, I wash it and then we re program it and they achieve incredible things. I got a message on my phone on Monday, this white closet, to me, Daniel, thank you for your mentorship. I've just closed a deal with 1.16 million us dollars in August last year, he sent me a photo and said, I've just landed. My biggest government contract in April last year, he said, I've just achieved. Another column, bought this beautiful brand new Mercedes say he had greatness within him. He just had to learn how to get it out. And that's the purpose of the program.
Speaker 0 00:15:27 Okay. My assumption is there is a commonality that floats through the clients that you're working with. And so if someone's listening to this episode right now, and they're trying to self identify as your next client, what is the common challenges they're struggling with right now? Because again, if I'm thinking about success, internal versus external, a lot of people for all intents and purposes are successful, but there's something on the inside that on Matt potential, I've reached my lid. The glass ceiling is here. Can't go past it really want to, I can see through the ceiling, but I can't get through it. If they're trying to self-identify as this is the next right step. What are the common challenges?
Speaker 1 00:16:18 Good question. I think I could summarize it in a phrase that they use. They say I'm stuck and I don't know what to do next. And that's where they are. And so if you have that feeling of being stuck and not knowing what to do next, that's when people normally reach out or start to follow me on social media and what holds them back. It's not their knowledge because these are intelligent people. Like you said before, you're a Raider. These people are Raiders. It's not their skills. They're always in training. The resistance comes when they try to apply the knowledge and the skill, and then the fees, the doubts and the limiting beliefs start to creep in. And so what people, first of all realize is they say, I fee being taken advantage of, I want to employ people, but I'm afraid that people are going to come in. I'm going to train them. And then they're going to steal my ideas and just set up in competition. Classic business person will say that.
Speaker 0 00:17:22 So true. So drove even sorry, even when you're starting a business and you need to tell a couple people to kind of validate your idea. I so often clients are like, but I don't want to tell people because they'll take it. It's like, well then how are you going to validate?
Speaker 1 00:17:39 You can take advantage of me. You know, the next one that creeps in there is it's the fear of criticism. People don't want to be judged. Hey, I've got this new idea, but I don't want to tell my family. Because last time I told them that I was going to live my career. They said, this is not the right time. You know, COVID-19 here. This is not a good time. Can't you just stick it out for a while. And they get that rejection, that criticism. And so they then find it really hard to then sell their ideas. They don't hop on podcasts. They don't do marketing. They don't do advertising because they're afraid of being rejected. I had a lovely, beautiful woman in my training last year. And I said, what's your special skill? She said, Daniel, I've got the most incredible voice. And she says, but I'm so afraid that people are gonna laugh at me or criticize my voice that I won't sing. And it just happened to be that it was my birthday and she sang happy birthday to me on a zoom training in front of 50 other people, the most stunning voice. That's so afraid of rejection that she wants showed the rest of the world. So that's classic. So if you're feeling those fees, then this is the time where people reach out to me. Wow.
Speaker 0 00:18:47 Okay. Let's give them something that they could begin to work on now. So they got to start getting into the thick of it before they make the decision. What are some tips, things that they can start doing right now to start developing their emotional intelligence, or just becoming more aware of those, those five traits that you were speaking of that determined IQ? Hmm.
Speaker 1 00:19:16 Well, the first thing with self-awareness is you've got to ask yourself, what is it that I want? And there's a billion things we can do on the planet. And you've got to start to figure out the one thing that you want to do. And that's a very challenging thing. We, you all have, what's called a single defining focus, but most people don't know what it is. And when they do choose a goal for themselves, they choose a goal that is so big, that only failure is possible because they say I've got a bit, have a, Beehag a big, hairy, audacious goal. And it's got to be so big that if I just shoot for the moon, I'll still land on the stars, uh, whatever that is. And so it actually sets them up for failure, the goals so big, and as they start to move outside of their comfort zone, the fear kicks in.
Speaker 1 00:19:59 They go, this is too much. I can't handle it. I don't have the resources. I don't have the emotional capacity to deal with this. So the first thing is, you've got to figure out your goal, and then you've got to be able to break it down into bite size chunks and you have to break it down to the ridiculous. So for example, if somebody wanted to earn a million dollars, you take your calculator and you say, well, this year I want to win a million dollars, but if you've only ever owned a hundred thousand dollars, that is so far out of your comfort zone. So you gotta take this call and then you've got to break it down. But if I broke it down into 12 months, then that'd be $83,000 per month. Oh, that's still a pretty big chunk. Well, I could break that down into weeks.
Speaker 1 00:20:42 So that'd be an like $20,000 per week. That's a, still a big chunk, but there's seven days in a week. So I could break it down. And that soundly $2,976 per day, Hey, well, if I only made one silent a business today, and it was $2,976, I actually could achieve that. So all of a sudden, as you break things down into the ridiculous, your mind starts to accept that this is possible. Well, if there's eight hours in a day and I divide that by eight now I only have to sell $372 worth of products. Now that is simple. I've done that before. And so it becomes more believable. And if there's 60 minutes in an hour, now I've only got to earn $6 and 20 cents a minute. And all of a sudden, your mind starts to accept this is can I earn $6 2011? Absolutely. I can spend that at Starbucks easily. And if I did it every second, now I only go to one 10 cents a second. So anybody can accept 10 cents a second, do 10 cents a second. There's your million dollar business. So you got to get clarity on what you want. And then you've got to break it down to the ridiculous. And once the mind can see the single common denominator, the lowest common denominator, if it can accept that you can earn 10 cents a second, there's your million dollar goal taking place.
Speaker 0 00:21:56 So interesting that you're putting a point on that because I feel that we have been conditioned as entrepreneurs and leaders to go after the big hits. Right? And I think some of that is yeah, 10 X our business, and it comes down to there's ambition. So we're always very ambitious. A little bit of ego is probably playing into that. But the reality is it's people are always like, what's your next growth plan? What's how are you going to scale the business? And it's so it's always these big, big, hairy, audacious goals that people are chasing. And I know the stats very well when it comes to goals, because I talk about this with my clients. Only 3% of them are actually setting goals on a yearly basis. And only 8% of them are actually achieving it, which means 92% are failing
Speaker 1 00:22:43 And finally becomes a habit. Yeah.
Speaker 0 00:22:46 It becomes a habit. It becomes the thing that they are consistent at. And what you're saying is it's because a lot of individuals are going after the big, hairy, audacious goal. And their mind's just not accepting that it's possible because it's so big. And so outside of what they've done in the past, so outside there would be so much change that would need to happen. And we, by nature don't like change. And so I love that you're breaking it down to these little tiny, what did you use? Ridiculous.
Speaker 1 00:23:19 What did you say
Speaker 0 00:23:20 Down to the ridiculous? I love that because it does, even as you started to say it and I was like, oh, that's easy. Oh, that's easy. Oh, that's easy. So talk to me a little bit about why maybe not even why, how we can as entrepreneurs and leaders start to transform our mindset in not looking at the Beehag the big, hairy, audacious goals, but breaking it down to the ridiculous, because I feel that most leaders and entrepreneurs are always going after the next big thing versus the next right thing.
Speaker 1 00:23:57 I really enjoy that. And I, and I hear this with my clients every year. They're like, what's the next thing? What's the next thing. The next thing is called maintenance. What you've gotta to learn to do is to maintain a certain level. So it's all well and good to chase, chase, chase. It's all good to start and to finish, but we've also got to learn to maintain when I was in real estate, it was very easy for people to buy a house. It was very easy for people to sell a house, but for most people, it was hard to hold onto it, to maintain the payments year after year, to maintain all the upkeep. And so maintenance is also a worthy goal. And as you start to balance out your life, you've got to have a look at what else do you want in your life?
Speaker 1 00:24:42 So how I deal with that with my clients is we're really looking at, you know, we get back to the basics of smart goals. You've got to have a very simple and specific goal. What is that single defining focus this year. And sometimes it's not a goal it's solving a problem. So in my business, I don't have a problem with selling out and have a problem with delivery right now. I have a problem with lead generation. So the number one goal for me is to solve the lead generation problem. That's it, it's solving a problem this year. And I know that if I solve that one problem, everything else will then take care of itself. So we're going to make sure that we're solving the right problems with the clients. Also, we've also got to have a look at the client's personality. So a lot of people really like these big, hairy, audacious goals, because they're very dominant style person.
Speaker 1 00:25:36 They love to get the results. However, with that style of person, they're also an away from motivated person. They motivated by the stick. And so what they want is they want a lot of pain on the way to the goals. They want somebody to tell them you can't 10 X your business. And then they say, oh, no, go out. And I'm going to prove you wrong. And once I prove somebody wrong, nobody's watching and they feel really disappointed and the wind gets blind out of their sails. So we look at how do you want to solve problems and challenges? And really with my clients, they say Daniel L business is a reflection of us. We want to make a positive impact. Who do we have to become to achieve these goals? So as they start to grow the business, sometimes just for a whole year, they've got to re-invent themselves.
Speaker 1 00:26:22 It could be leadership. It could be management, not otherwise growing the business, but improving in personality. So very different for each individual. I've got a client at the moment. They have grown incredibly. And this year it's just the focus on leadership, who do we have to be able to come become to get the most out of our teams in one of my clients in the UK, he said, it really, really well. He said, Daniel, I can only give a hundred percent. He said, but if I can get a thousand people working for me and everybody gives me 1%, then have grown a thousand percent immediately. And I couldn't get that. And I said, tell me again. He said, Daniel, I can only give a hundred percent every day. However, if I can lead a thousand people and all those people can just give me 1% per day, then I'm getting a thousand percent. And then I got it. That was leadership. And he said, dinner, well, what if I can get 2% out of those people? Not a hundred percent, but just 2%. He said, that's 2000%. Now this gentleman built his business. He built a team of 15,000 people on that philosophy. He hasn't worked for probably four or five years now. And he just banks checks every single month because he, he really got his leadership style under control.
Speaker 0 00:27:37 Wow. Okay. I got to ask this, I'm going a little bit off to the side for a second. Cause I'm always curious about this with people. I understand the why you started this business and it sounds like this has the ability to exponentially impact entrepreneurs and leaders life by investing in this style of coaching and mentoring. So who was it in your past that has influenced you been the most influential in your life in developing the Daniel? That is today?
Speaker 1 00:28:17 Well, I met Snoop dog many years ago is you really dug. And I remember recently he got his star on the Hollywood walk of fame. And when he took the podium, he said, I, a speech. He delivered his thank you speech. You know where I'm going? I totally did. He said, I want to thank me for never giving up. And he started to thank himself in all of his going to qualities. And I really have to thank myself for not giving up. And I'll explain why. When I was growing up, I used to get a lot of nosebleeds. I was having problems breathing in my bronchial tubes had collapsed. I would run and my knees would collapse. And then one day at age 11, my mum said I come home and my whole body collapsed. It was like a bag of bones on the ground.
Speaker 1 00:29:09 And so they started to do some medical tests. I had a lot of allergies. My spine was twisted. And then my platelets in my skull were pushing down on the left and right hemisphere of the brain. And this was creating a migraine headache. And I had lived with a migraine headache for years now, when you have a migraine headache and you live within that every day, you don't know what life is like without pain, but you can't compare your inner world to anybody else's in the world. So you just accept that as your reality. So they diagnosed me with a linear, sequential learning disability. And for five years I had to go into remedial therapy and they had to retrain everything that I'd been learning. I had perfect 20, 20, 20 vision. However, I had a visual impairment because of the pressure inside of the brain because of the pressure inside of the brain.
Speaker 1 00:29:56 I was also tone deaf. So I had to learn to hear different tones. I was taken out of the regular account classes at school, and I was put into a, into a room called the spice lab. Now I thought the spice lab was cool because I thought the kids who went in, they were smart and they're going to be astronauts, but it was for the kids who are off the bloody planet. So I spent five years in remedial therapy. My teachers just said, Daniel, if you just tried harder, you'd be okay, but you don't try hard enough. You don't apply yourself. And I'm thinking, you got no idea what's happening for me. So five years in remedial therapy, after I get out of that, uh, I get a contract Epstein, BARR, virus, chronic fatigue, a teenage chickenpox. I drop out of school at age 17, the following two years I have back-to-back knee reconstructions. So the first 19 years of my life were atrocious. That was shit. And so I've really got to say, Daniel, thank you for never giving up on you and your dream. And I developed a relentless attitude of the years where I did have to try harder than everybody else, but now it's paid off. So it's really looking at that youngest often saying, Hey boy, you didn't have never gave up good for you.
Speaker 0 00:31:07 That is the first time anybody has ever quoted something that Snoop dog has said. So kudos to you because I am a stoop dog fan. And when you were talking about the five areas of emotional intelligence and that motivation and resilience, that's what you're really talking about right now is the ability to have bounce back, no matter the odds. I think more people need to hear what you just said and put the mirror up to themselves and thank themselves. I don't think people do it enough. I don't think people sort of, you know, do the high five to themselves and say,
Speaker 1 00:31:43 Man, in the locker room
Speaker 0 00:31:46 Like, Hey man, like, look how far you've come. And even if you're just comparing the person you are today to the person you were last year, this time, like I would say, it's almost impossible to remain exactly the same because they say, if you're not growing, you're dying. So you gotta have been improving. And if you're still here playing the game of business, entrepreneurship leadership, and you're still here trying to make it work kudos to you. I love that answer.
Speaker 1 00:32:16 Let's let's come around full circle with this. I'm an guy, um, we've, we've met, you invited me on the show and I've shot up. So I fulfilled my promise. I'm here. So in, in an aspect I'm trustworthy. So let me ask you a question. Can you lend me a million dollars?
Speaker 0 00:32:35 No, no.
Speaker 1 00:32:37 Now this is the interesting people would say, yeah, I'd lend you a million dollars, but I don't have it. And I'd say, well, could you lend me a hundred thousand dollars? Yeah. I'd lend you a hundred thousand dollars, but I don't have it. Well, could you lend me a thousand dollars? I'd love to lend you a thousand dollars Daniel, but I don't have it. Or could you lend me a hundred dollars? I'd love to lend you a hundred bucks, but that's COVID I don't have a hundred bucks. Now, the point I'm trying to make here is you can't give what you don't have. So if you're a later in your trying to develop self confidence and self-esteem, and self-worth in your followers, but you don't have it yourself, you're going to fail as a leader. You can't give what you don't have.
Speaker 0 00:33:20 That was deep. That was so good. It's also so, so true. You can only, they say in relationships, you can only pour from the overflow, right? You can not give what you don't have. If you have an empty cup, you can't give from your empty cup, you have to have a full cup. Well, I love this in leadership. If I'm wanting to instill greatness and empathy, confidence, whatever it is, and I don't have it myself not going to work out post.
Speaker 1 00:33:47 And this is the emotional intelligence component. We, as late as we have to have self empathy, and this is what we're talking about here with Snoop dog, he's got so empathy. He can look to himself and he can list out his qualities, his characteristics, his strengths, and his weakness. He can do it. But if you can't do that within yourself, you can't do it for others. Which means when it comes to hiring and building a team, you can't hire the best people because you won't be able to see confidence or low self-esteem problems. You won't be able to identify their strengths because you don't know what yours are. So it has a huge flow on effect in the companies that I work with. They get to a stage of growth where they say, we've got to get to that leadership c'mon, but who do we have to become to be worthy of leading these people? And they develop themselves. And I had a beautiful, beautiful client in Australia, and I still work with them today. It was back in 2014. He came to me, he said, I've got my business too. As far as I can go. And he said, you know what? The fish rots from the head down.
Speaker 1 00:34:54 Yeah. That one before the fish rots from the head down. So when the fish dies, the first thing that rots is the head. And then the rest of the body follows. And he said, I need to re-invent myself. Now, his business was doing $45 million a year today. It does $120 million a year. He reinvented himself. He changed his leadership style. He rebuilt rapport. He regained the trust of his team and his business started to explode. And he said to me, once he said, Daniel, that was the best thing that I've ever done. And then he bought me into his business and we started to work with the latest. And I remember one later he said me. He said, you know, Daniel, I've got a very different leadership style. And I said, well, tell me about that. He said, I like to lead from the back. I said, you like to lead from the back.
Speaker 1 00:35:47 And I had this image of like a slave driver. He's got his slaves pulling along the chariot and he's there with his weight. How's it has that going for you? And he's not, it's not. So, so as we worked together way, pulling this apart, and one of the things that I'm working with my clients is fees, doubts and limiting beliefs. So he had a childhood experience. Uh, he was playing sports. They were coming up against their toughest competitor. Nobody wanted to be the team captain because they knew if they lost the captain was going to get crucified. So the captain didn't shop for the game. So they said, Hey, you're going to be the captain tonight. And he resisted, he dug his heels in and said, I don't want to do it. They said, well, if you want to be on the team, you've got to be the captain.
Speaker 1 00:36:27 So he took the captain's role. They lost the game, they crucified him. And then he had those limiting beliefs that if you're a leader, you get crucified. Now he's, co-leading a team and multimillion dollar team, but he can't lead people because he's so afraid to make decisions. He saw fried to tell people the truth we'll provide feedback because he feels that he's going to crucify. It had nothing to do with the job today. It was all to do with the limiting beliefs. From the past. Once we solve that, they started to have cost savings of about $35,000 a week.
Speaker 0 00:37:01 Wow. So was he aware that the connection was from all the way back then? Or is that something you had the big
Speaker 1 00:37:09 That's something we had to dig out in the Western society. We're very good at band-aide solutions. Hey, have you got a headache? Take a Panadol. Are you overweight? Take this weight loss pill, but over here in Asia, where I live, we believe in Chinese medicine and we believe in dealing with the root cause if you've got a headache, get probably consuming too much sugar and white carbs change, a dot had will disappear. If you have a stomach problem, stop eating spicy foods. Don't take the, Pepto-Bismol just stop eating the spicy food and the problem will go away. So in leadership, we've also got to deal with the root cause. And psychologists, I, it takes us about 50 years to get over the first five years of our life. And if we backtrack to our initial comments, most people come to me between ages 35 to 55, because they're trying to solve those personality problems. Once they solve that, everything simple,
Speaker 0 00:38:03 It really comes down to that self-awareness and I think you're right. And I think just by nature, the way that we are wired, when things go wrong, when you're young. But if I look back, it's sort of like, get up, stand up, dust yourself off and get the heck over it. Move on, dry your tears. Get back in the game. It wasn't a big deal. Don't be too emotional. And I think by nature for most of us, we've just sort of pushed it all down. And so every conversation, every relationship you're walking, you don't know it, but they're connected to something that happened way back then that you never dealt with love though.
Speaker 1 00:38:43 It's it's invisible. So with the way that the unconscious mind works is when we're younger, we have experiences, but we don't have life experience yet. And we don't have coping mechanisms. So what we do is when we have a traumatic event, we repress it. And the unconscious mind, one of the functions of the unconscious mind is to repress memories with unresolved negative emotions. So we take all of these experience that we don't know how to handle in the past, and we just repress them, but they consume our energy. So it was, we're trying to become more successful. And let's say we get a hundred points of energy to use within our life, but we've got 50 points of energy trapped in the past with repressed emotions. We can't move forward because we still don't have coping mechanisms. And if we're trying to repress the memories, then all of that energy is used to repress the memories, but it takes huge amounts of bandwidth from the body to repress those memories.
Speaker 1 00:39:34 And the interesting thing about self development is just bringing these up to the surface, these all repressed memories, and just showing it to the conscious mind, it will resolve it almost immediately because you already have the resources and then it reframes the memory and it says, oh, we're done with that. And it goes, and you move on. And so this is why a lot of people don't really like to do a lot of personal development because they just believe if I can just repress that for long enough, if I can just tack it over there in that little corner where I put all those other things in my life that I don't want to deal with, I'll be archived. But eventually out of necessity, the unconscious mind says, if you want more success, you've got to deal with this. And it comes up, but people say, oh, this is not a good time. I've got two kids right now. I got it. Employees comp, we just put that aside,
Speaker 0 00:40:19 But you can't, if you want to go to, I love that. Like, if you want to go to the next level of success and for me, success really is it's all of it. It's the personal life. It's the business life. It's the happiness, the joy, the fulfillment package. It's the whole package. If you want it, he gets to do the work people. All right. So I'm going to ask you one more deepest question and then I'm gonna do some rapid fire questions and we will wrap this up. I feel like I kind of have an understanding of who you are, what you stand for, but I'm really curious of what's the big plan. What's the why? What's the one thing.
Speaker 1 00:40:57 Well, familiar. I want to impact a million lives. And my mentor, Brian, Tracy, he has impacted 5 million lives. So he's a Canadian and he's impacted 5 million lives. And I look up to him as a model of excellence. And I say, well, if Brian can do 5 million people in his lifetime, well, my goal is a million. So I want to impact a million business people's lives. And I want them to catapult their influence. If they want to achieve their goals, they've got to become more influential. Secondly, I want them to accelerate their impact. Um, my dad's generation, your dad's generation. They wanted to go watch, but they were probably happy to get an after 40 years of service. My people that I hang around with, they say, I don't want to wait 40 years to get a gold watch. I want it now. So we're going to help them get there faster.
Speaker 1 00:41:43 And then finally I want my people to unleash new income levels. And if we've got big goals to impact the world, then we're going to need a lot of money to achieve those goals. And I'll give you the perfect example. A gentleman that I was working with in America, beautiful big business, $5 billion worth of revenues. He said, Daniel, we ain't making enough money. And I said, well, what are you going to do with all the money? He said, well, on this amount of money, we've only been able to feed 2 million homeless people. So we need to make more money here so we can feed more homeless people. So his business was a vehicle, so he could do his philanthropy. And so my clients, they've got big goals. They want to pay back to society and they've got to unleash that new income level. And why do I want to be a part of this?
Speaker 1 00:42:30 As a coach? Every time my client has a win, I get to celebrate that feeling. I'm part of it. Their goals become part of my legacy. And if I can help them develop, then I can say, I've been a part of that success. And then people say, Daniel, you're a part of our life. And I love that as a helper, as a people helper. I love that because I get to be part of so many people's lives and people write to me all the time. One lady here, she said, Daniel, before I started the work with you, my confidence was low. I didn't believe in myself. I thought other people could have success except me. She said, but during the pandemic with what you taught me, I made it an extra 138 million ringgits of new sales in my business. I ran about 40 million us dollars worth of new sales, just because of self-belief self-esteem and self-worth. And when I hear that and I've been able to give them that gift of emotional freedom, I love it. So if I can do that a million times in this lifetime, I'm going to go out on a high, they're going to think I'm on drugs or something.
Speaker 0 00:43:31 I just want to point out what you're saying. Cause I love the combination of the three, the influence, the impact and the income. And the reason why I love that you're speaking about income is because you'll get a lot of people. And I've been in this bucket before that, you know, you get to a certain level of income and you're like, I want to be greedy and go for more. So they limit the amount of income. But what you're saying here, which is almost, it's a reframe in the mind of saying, yeah, maybe you're making 42 million. Maybe you're making 20 million. And that seems like a great amount, but could you impact more lives? Could more people work for you and their lives change. Like the impact of the money is really a vehicle to doing the great things that I think those true purpose-driven leaders can do. And I love that you're putting that out there because he comes on a bad thing. You can do great things. Even when you're, it's not a dirty word that a lot of people think it is.
Speaker 1 00:44:27 It's not a dirty word. We live on an economic planet and all of us have to accept that money makes this world go round. If you want health care, you need money. If you want to achieve your goal, you need money. If you want to employ people, you need money. If you want to help those people become better, you've got to invest in them. So when you invest in yourself, and this is what I love about being a coach is there's a huge return on investment. So according to Pricewaterhouse, Coopers coaching, let's say life coaching, for example, it will yield a seven to 10 times the return on investment. So if you invest a thousand dollars in your personal development, you're going to get between seven to $10,000 worth of value out for yourself. So when it comes to executive coaching, which way do it's a 25 to 49 times return on the investment, which is huge.
Speaker 1 00:45:21 So I think about what a company can do for an individual. Okay? So, you know, th the world's changing. So companies used to say, come and contribute to our success of the company, but the employees are saying today, you contribute to my life. I want to come here and I don't want to be rewarded with bad health. After 30 years of service, I want to be rewarded with knowledge, education, and personal development. I want you to contribute to my life. So if a company is making money and they can provide better training, then these people are going to develop and grow. It doesn't mean they're going to leave. They probably going to stay and take ownership of this business. And so if we make more money, we can reinvest it. We can put it into the community. There can be more jobs. And I've got companies here that I serve in Australia.
Speaker 1 00:46:07 They're employing more than 500 people. That's 500 families. One of the companies they said, we don't want you to drive to work anymore. You know, w you're working long hours, they went and invested about half a million dollars in this beautiful big coach. And they drive the coach about 40 kilometers away to pick up their employees and show for them to work. They dropped them off and then they take them home again. And so they've been able to do that. So nobody has to drive anymore. It's lowered the emissions, and it's also safer because these people aren't fatigued. So those are the things that they can do and reinvest in the people who work in this place. They stay, stay in state. It's amazing. Wow.
Speaker 0 00:46:49 Okay. I feel like I'm going to have to bring you back on the show because you're almost leading into a full other episode of the great resignation and why there is such an importance for leaders and business owners to understand that they're not the most important anymore. You never really were, but now more than ever over these last couple of years, employees, they have more options than you. And the reality is, is they also have put a high, significant value on their time and their purpose and their impact and the impact you're having on their lives. And so leaders, entrepreneurs, you need to wake up and start really understanding the value of your people.
Speaker 1 00:47:37 I worked for Emirates a line, and now with the one of the most phenomenal people, and after my wife's accident, they cared for her so well. They flew her around the world to get the best surgeons. They even put me up in a hotel five-star hotel in London, twice for a month at a time just to care for my wife. And they cared for me. They trained me as a light up. They helped me inhabited, achieved my personal goals of coaching. So I learned how to coach. I learned how to late. I traveled the world and now phenomenal. And they made a huge contribution to my life. Before I went into emergency line, I had lower levels of confidence. I didn't feel that I was valuable. I always thought I needed to have a degree, a certificate to be successful. But after I left with all of that experience, it's now my foundations. And whenever I talk about Emirates airline, I share the brand because I love what they did for me and my colleagues. I've got people who are going back to Australia after they'd worked with MRC Halon, and they're running multimillion dollar businesses because of the skills they learned.
Speaker 0 00:48:37 Wow.
Speaker 1 00:48:38 Wow. And they are real leaders. And we're going to look to these people and say, well, what are they doing? And how can we replicate that in even smaller scale businesses? And it's possible, you don't have to be a billion dollar business to impact your mom and dad business on the corner. And you can impact lives.
Speaker 0 00:48:54 I a hundred percent agree with you. Okay. Signature question time. I'm going to ask you this. Now you can just answer this rapid fire. Yeah. So what does perspective shifting mean to you?
Speaker 1 00:49:10 What does perspective shifting mean to me? Well, what it means to me is that every second, where you're presented with more than 2 million bits of information, and we filter that information and based on my filters, based on my attitudes, my values and my beliefs, I end up with a package of 134 bits of information. So we tend to delete distort and generalize shoes of mounts of information, and that 134 bits of information is my perception. Now, if I'm able to change my beliefs, I can change my perception. If I can change my values, I can change my perceptions. If I can change my limiting decisions, I can change my perceptions. And then I'm able to see the world is a different place.
Speaker 0 00:49:56 Oh, love it. Love it. Okay. Lightning speed questions. What's your favorite book and why
Speaker 1 00:50:01 Maximum achievement by Brian tracing? I was given it at age 19. My mentor, which is my uncle said to Danny boy, this is your blueprint of success. Gave me the book of maximum achievement, Brian, Tracy. And then in 2016, I ended up having a business with Brian, Tracy, and then I trained his materials all around the world.
Speaker 0 00:50:21 Best self care, routine six. That's actually a really good answer.
Speaker 1 00:50:29 There's, there's three things in the human experience, feeding, fighting, and fucking, and you want to get really good at all. Three,
Speaker 0 00:50:37 Love that answer. I love that answer. The one app you can't live without in business
Speaker 1 00:50:43 Facebook. Thank God for max. I can burger. There's a principle in business called leverage, and we have to learn to leverage other people's contacts. God bless him. He's bought billions of people together and I've built my business off the back of Facebook, both organically and paid marketing Facebook.
Speaker 0 00:51:01 All right, best piece of advice you've been given in life or in business,
Speaker 1 00:51:05 Focus on what you want. You've got to focus on what you want because what you focus on grows in your mind and you become what you think about most of the time. So you got to focus on what you want. If you focus on your goals, you'll become a gold. But if you focus on nothing, you'll become nothing. So I focus on what you want.
Speaker 0 00:51:24 That's a good one. All right, Daniel, where can people connect with you?
Speaker 1 00:51:29 Come and play on Facebook. Thanks to mark. Second burger. I've got a beautiful group. They call it accelerate and multiply. There's about 108 hundred and 20 business people there. And this community where I'm sharing knowledge about emotional intelligence in business success. So accelerate and multiply.
Speaker 0 00:51:46 Listen, Daniel, this has been a hoot. I've had so many awaking moments right now. So I'm going to have lots of questions, probably Snoop Dogg. We'll tag them one week. I hope you have a wonderful week. Thank you
Speaker 1 00:52:01 So much. Thank you so much. Thank
Speaker 0 00:52:04 You so much for tuning in to the balanced perspective podcast. Listen, if you liked what you heard, can you give me a review? Maybe even a five star. Alright. Have an awesome day.
